Opol.ai Confidentiality Policy
Effective Date: 2025
At Opol.ai, we are committed to protecting the privacy and confidentiality of our users' data. This Confidentiality Policy outlines how we collect, use, store, and protect your information when you use our services.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, and contact details when you create an account or communicate with us.
- Usage Data: We collect data about your interactions with our platform, including but not limited to, the documents you upload, the integrations you set up, and the AI podcasts you generate.
- Technical Data: We may collect technical data such as your IP address, browser type, and device information to improve our services and ensure security.
2. How We Use Your Information
- Service Provision: We use your information to provide, maintain, and improve our services. This includes processing your documents, enabling integrations, and generating AI podcasts.
- Communication: We may use your contact information to send you updates, newsletters, and important information about our services.
- Security and Fraud Prevention: We use your information to monitor and prevent fraudulent activities and to ensure the security of our platform.
- Analytics: We analyze usage data to understand how our services are used and to make improvements.
- AI/ML Model Restrictions: Opol.ai does not use or retain user data obtained through Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.
3. Data Storage and Security
- Storage: Your data is stored securely on our servers. We use industry-standard encryption and security measures to protect your information.
- Access: Access to your data is restricted to authorized personnel only. We implement strict access controls to ensure that your data is handled confidentially.
4. Data Sharing
- Third-Party Services: We may share your information with third-party service providers who assist us in delivering our services. These providers are contractually obligated to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
5. Your Rights
- Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting our support team.
- Deletion: You can request the deletion of your account and associated data. Please note that some data may be retained for legal or security purposes.
6. Data Retention
- We retain your data for as long as necessary to provide our services and to comply with legal obligations. After this period, your data will be securely deleted.
7. Changes to This Policy
- We may update this Confidentiality Policy from time to time. We will notify you of any changes by posting the new policy on our website.
8. Contact Us
- If you have any questions or concerns about this Confidentiality Policy, please contact us at team@opol.ai.